At OAir.com, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with a product, this Refund Policy outlines the conditions under which refunds or exchanges will be granted.

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1. Eligibility for Refunds

You may request a refund or exchange if:

• The product is damaged, defective, or faulty upon arrival.

• You received the wrong product.

• The request is made within 10 days of receiving your order.

Note: Products must be returned in their original packaging, including all accessories, manuals, and tags. Products that show signs of use or damage caused by misuse are not eligible for a refund.

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2. Non-Refundable Items

The following items are not eligible for a refund:

• Products damaged due to user mishandling

• Items purchased on sale or as part of a promotion (unless defective)

• Digital products or downloadable content (if any)

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3. How to Request a Refund

To request a refund or exchange:

1. Contact our customer service at 7011246922 within 30 days of receiving your order.

2. Provide your order number, product name, and reason for the refund.

3. Follow the instructions provided for returning the product.

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4. Refund Processing

• Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 7–14 business days.

• Shipping costs are non-refundable, except in cases where the product is defective or incorrect.

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5. Exchanges

If you want to exchange a product due to damage or defect:

• Contact customer service to request an exchange.

• We will send a replacement product once the original product is received and inspected.

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6. Contact Us

For any questions or refund requests, contact us at:

OAir.com
Phone: 7011246922
Address: East Punjabi Bagh Punjabi Bagh, E2, Delhi, DL, 110026, IN.